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Helpful Information

The following is a checklist of things you need to consider when sending mail overseas:

  • Check items are safe to mail
    There are some destination country specific regulations that affect how and what you may send.
  • Pack items securely
    Our packaging guidelines will help ensure your article travels safely.
    Prepaid packaging items are available from Australia Post outlets. These envelopes, satchels and boxes come in a range of sizes.
  • Address mail clearly including a return address
    Correct addressing is essential for ensuring your article reaches its destination.
  • Send valuable items securely
    Different countries have varying rules about sending valuable items in the international mail.
  • Complete a customs form if required
    Find out which customs documentation you will need depending on what you are sending.
  • Ensure your article size and weight is acceptable
    There are size and weight limits for international articles, some of which may depend on the destination country, or the service you use.

Other information you may find useful:

Depending on which service you use and which county you are sending to, the Delivery Times for your item will vary.


Make sure you are not sending items which are Prohibited in the destination country, or considered to be Dangerous Goods.

Find out more about the Universal Postal Union which governs the delivery of international mail.

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